National Account Manager
WHO WE ARE:
At Mohawk, we embrace the idea that the medium is just as important as the message in creating the ideal experience for any audience. It’s the cornerstone of our brand and the hallmark of building emotional connections.
We know that behind every great creation is a story. Our own began in 1931, during the tumult of the Great Depression, when George O’Connor took a chance and bought a paper mill in Upstate New York. Inspired by the ideals of the Arts & Crafts Movement, he strove to create paper that was as enduring as it was beautiful, a guiding philosophy that has flourished for four generations.
Today we serve the needs of designers, brand-owners and printers in more than 60 countries with a vast array of finely crafted materials designed to make print more beautiful, effective and memorable. And because we care about the environment and future generations, we source pulp from sustainable forests, conserve water, and harness wind power for our mills.
Mohawk is a family-owned business and we consider the entire team to be part of the family. Our business is built on relationships, handshake-level trust, communication and honesty among the people we work with. The fact that Mohawk has endured for four generations means we make decisions and innovate new products for the long term, not just the next quarter.
We are looking for a National Account Manager for the New York Metro region with focus primarily in the Metropolitan market, but will have geographical outreach throughout the Northeast region to support where required. Objectives include identifying & building new business opportunities and contacts to generate demand through a number of sales channels including end-users, design firms, agencies, printers and merchants.
YOUR RESPONSIBILITIES:
- Develop a deep working knowledge of Mohawk’s brand, core capabilities, services and products to deliver our value proposition to customers.
- Create a pipeline of qualified accounts: understand each client's unique business model and leadership style to create opportunities that sell the depth and breadth of Mohawk’s portfolio.
- Be a student of the business, researching industry trends, new business segments, market innovation and competitive advantage opportunities.
- Interact with key industry partners (printers, designers, merchants) in the area of joint business development.
- Collaborate closely with Management, the sales force and internal teams to maximize customer satisfaction, and deliver unique solutions that solidify a long term customer relationship.
- Communicate industry opportunities to Management to best position the company for ongoing success.
- Contribute to our overall business development strategy and methodology.
- Regular adherence and utilization of the CRM system for account, contact and opportunity management.
YOUR SKILLS:
The right person for this role is a self-starter with a strong attention to detail and ability to maintain a high level of confidentiality. The following are also required:
- Minimum 7+ years of sales experience.
- Strong understand of the print market – offset and digital preferred.
- Strong understanding and experience in managing a long term and complex sales cycle.
- Strong analytical skills, including market strategy, customer requirements and success factors for insight based sales process
- Excellent written and verbal communication skills.
- Ability to multi-task and work in a face paced environment.
- Driven individual contributor able to manage time and self-motivate.
- Ability to confidentially make suggestions and present findings to all levels of clients and co-workers.
- BA/BS required.
- Travel 40% - 50% of the time or more as needed.
- Reports to the Director of Sales, West
YOUR BENEFITS:
Mohawk is committed to being a great place to work. We offer a comprehensive benefits package that includes:
- Medical, dental and vision plan
- 401(k) 50% match up to 6%
- Student Loan Paydown Program
- Parental Leave
- Generous PTO Program
- Education Assistance
HOW TO APPLY:
Qualified candidates should send their resume to careers@mohawkpaper.com